Due to the ongoing Coronavirus COVID-19 pandemic, we wanted to reassure
future guests that our team is working extremely hard to develop fair policies
in line with government guidelines. It is important to us that you feel safe
during your holiday stay and we want to reassure you that we are following the
latest hygiene and safety routines, at our accommodation, during transport, at
food service and during our activities.
You can read more about infection control and industry standards
We are trying to be as flexible as we can so it can be easy for you to
travel safely and securely to our accommodation and activities however, we are
aware that the situation can change quickly.
If you have to cancel or change your travel plans
due to Covid-19:
We recommend that you have a valid travel insurance, so that your
insurance company can refund you if you have to cancel due to the Corona
Pandemic situation. This includes if you must be quarantined because you are
ill, have been tested for the coronavirus and are waiting for a test result or
have been diagnosed with a Covid 19 (Corona) infection Please be aware its your responsibility to check the travel restrictions, policy and up to date Covid information of each country you are travelling to and from as these may be different. Please ensure your Covid Vaccination Certificate is accepted in the the country you are travelling to.
Our Current Corona Cancellation Policy
In line with our current terms and conditions Terms & Conditions
Weare aware that at the moment people are concerned about travelling and may not want to “risk” making bookings. If you must cancel your booking due to travel
restrictions we may at our discretion and in some circumstances offer guests
the opportunity to move their booking to a future date up to 18 months in the
future. This will depend on availability and in line with other policies and
terms and conditions of the reservation. If you change your dates and the property/activity has availability there may be a difference in price (higher or lower). This may be due to seasonality or different rates on weekdays versus weekends. If the rates are higher, you will have to pay the difference between the original
price and the price for your new dates. If they are lower, the price difference
will be reflected in your booking.
Please be aware that you are only eligible for a change in your booking
if a FULL COMPULSORY travel ban is actioned by either the Norwegian government or the government of your departure country to Norway, meaning you are not allowed to travel to Norway. Proof of a travel ban will be required before
changes are processed. We are unable offer full refunds outside of our normal
terms and conditions.
If you need to cancel or change your booking, please contact firstname.lastname@example.org.
All requests must be put in writing.
If you need advice or have questions about how to deal with the
coronavirus (COVID-19) in Norway, you will find updated information on
the National Institute of Public
Health’s website and the Government.
Read our terms and conditions here: Terms & Conditions
Currently the following rules apply in Norway:
At this challenging time for everyone, we’d like to thank you all for
your continued support, patience and understanding.